About Our Real-time Livestreaming
#THEGOESONLINE returns with the professional real-time livestreaming of our full-fledged productions this year. Here’s why.
What is real-time livestreaming?
Real-time livestreaming is the live broadcasting of our physical, in-venue performances onto a selected streaming platform.
Unlike pre-recorded livestreaming or on-demand videos where the performance is recorded, edited and made available for playback at a later time, real-time livestreaming allows you to enjoy the experience of watching the show together with the in-venue live audience, from the comforts of your own home. In the event there is no in-venue live audience, real-time livestreaming also allows you to experience the performance in the here and now.
It is also an additional production effort on our part, as our team prepares the performance in full scale. In a hybrid production, both the in-venue audience and the real-time livestream audience are taken into consideration. Just like a live show experience in the theatre, your experience through the screen is thoughtfully curated and all camerawork is rehearsed before the actual performance too.
What device can I use to watch your real-time livestream?
You can watch our real-time livestreams using your desktop, laptop, smartphone, tablet, or smart TV.
For the best home theatre experience, we recommend watching the real-time livestream on a big screen, or by connecting your computer to the TV with a HDMI cable.
How can I get the best experience out from this real-time livestream performance?
At the moment, we are using Peatix Live as our ticketing platform. Ensure that you have a good and stable internet connection with a download speed of at least 5 mbps, and check that your viewing device is fully charged.
You should also have your e-ticket ready. Ideally, join the livestream at least 5-10 minutes before the start of the show to ensure that you are able to access the Watch Stream page. If you're watching the livestream from a mobile device, visit this page for more information on how to access the livestream. For those using desktop/laptop, visit this page for more information.
It is also helpful to be in a quiet and dark room, with good earphones or speakers.
Can I watch the real-time livestream outside of Singapore?
Yes. Peatix Live has no distribution restrictions.
Please note that the show timings listed on Peatix’s page is in GMT +8 (Singapore) timezone.
Can I buy the real-time livestream tickets while the performance is happening?
Sales of tickets are still available for 30 minutes after the show has commenced, so it is possible for your friends to get their tickets if you recommend the show to them after watching the first few minutes of our real-time livestream. However, we encourage everyone to get your tickets before the show starts so that you won't miss any part of the performance.
Which web-browser and version should I use to watch the real-time livestream?
The real-time livestream is compatible with the following:
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Internet Connection: 5-10 mbps download speed is recommended. You may check your connection at www.speedtest.net.
For PC:
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Windows 10 – Latest version of Google Chrome, Mozilla Firefox or Microsoft Edge
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macOS 10.14 or higher – Latest version of Safari, Google Chrome, Mozilla Firefox or Microsoft Edge
For mobile:
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iOS 11 or later – Latest version of Safari, Google Chrome or Mozilla Firefox
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Android 8 or later – Latest version of Google Chrome or Mozilla Firefox
Is technical support available before and during the real-time livestream?
Kindly refer to FAQs on the Peatix website for more information.
The live chat function will also be enabled on Peatix Live during the show. If you encounter any difficulties during the live stream, do try refreshing the page or restarting your device
For any other enquiries, you may send a WhatsApp text to T.H.E Dance Company at (+65) 8889 1473.
Why real-time livestream?
It gives us the opportunity to connect with you in real time!
When we present shows in a hybrid mode - where we have both in-venue live audiences and real-time livestream audiences - our artists, production personnel and the entire team are mindful that we are not just connecting with our in-venue live audiences, but also with audiences from all over the world, who are watching the performance from their homes at the same time. This helps us stay in touch with our existing family, friends and long-time audiences, and it also gives us a chance to make new friends and reach new audiences, especially those who may be unable to attend the physical, in-venue show due to travel restrictions or various other reasons.
In the event that the production is only a real-time livestream without any in-venue live audiences, we are also mindful that we are connecting with our stay-home audience at every present moment.
It is our hope that by livestreaming our performances in real-time, you’d be able to share in the sense of satisfaction, especially when you’ve been following our process of preparing for a full-fledged production and desire to experience the moments of bringing the creation into fruition together with us.
Through real-time livestreaming, we are able to share those moments with you. As you watch our dance artists on screen, we hope you'd take delight in knowing that they are physically present on stage at that very authentic moment in time - this didn’t happen yesterday or the week before; it's really happening right now. And tomorrow’s real-time livestream might not be the same as today’s, because we’re different everyday! Don't we all love the vulnerability of being in the here and now, where there are no retakes, and no edits?
Is it possible to change devices during the real-time livestream?
We do not encourage you to change devices during the real-time livestream, as this might disrupt your experience and pose issues to your connectivity to the performance.
Where can I purchase real-time livestream tickets to your upcoming shows?
Get your tickets to our upcoming production Seeing ______ Through the Eyes of Impermanence here!
Can I pause the stream or watch it again later?
Unfortunately, once the real-time livestream has started, you can only watch what is happening in real-time and cannot start from the beginning.
Will the real-time livestream be recorded?
The real-time livestream will be recorded for our own archival purposes, and for on-demand video excerpts if applicable. The recording is not for public viewing.
Can I watch the real-time livestream on multiple devices?
Each e-ticket is restricted to one device at a time based on the barcode and Peatix Live link found on the e-ticket.
Can I still experience your real-time livestreams if I require additional accessibility support?
At the moment, live captioning for the deaf or hard of hearing, and audio description for the blind or vision-impaired, have been made available for both the real-time livestream shows of Seeing ______ Through the Eyes of Impermanence
Accessibility to the audio description service will be through an app, downloaded on your own devices.
You may contact T.H.E Dance Company’s accessibility partner Access Path Productions at hello@accesspathproductions.com for any enquiries or for more information about accessibility support to this performance.